Just a quick note about the newly added shipping module – while I tested it extensively before roll out, a customer recently emailed me to advise that he was having trouble – and it would appear that there is one ordering scenario that it has trouble getting its ‘head’ around.
If you order more than one sword with a different shipping price (for example, a SBG Katana with free shipping and a Cheness iaito with $30 shipping) the system gets confused and doesn’t know which shipping rate to use – and despite spending the better part of a day trying to teach it this simple concept, it still doesn’t ‘get’ it.. (gotta love computers!).
Anyway, sorry about this – but for the time being if you wish to place an order for more than one product with different shipping rates (i.e. the example above of a free shipping offer and a $30 shipping option) please place two seperate orders.. 🙁
Hopefully I should be able to find a better solution to this shortly – as SBG ships from several different warehouses it’s hard to make the software understand when it thinks everything is coming from the one central spot.
We will figure it out (note – the store and site is still working fine, apart from this one scenario. If someone does find something else not adding up right with the shipping though please let me know and we will get it working like it should).
Thanks all,
– Paul
