As you may have noticed from the Custom Katana Batch Status Page we are running behind on the scheduled delivery of Batch 37 and, by default, also batch 38 by around 3 weeks. This is due to both the nature of custom sword orders and some extra quality control measures we have taken to ensure we maintain the highest possible standard for this SBG flagship product line.
To ensure we do not get too far behind, after batch 40 closes we will be PAUSING taking any new orders until the backlog is under control as a courtesy to our customers who are waiting and to ensure we keep control of the backlog. As such, batch 40, which should not likely be actually effected by the delay – will be extended until midnight Friday the 24th of June.
We thank everyone for their patience – the SBG custom katana is not the fastest turnaround custom sword we have, but the level of quality control we apply to it is unheard of in the industry, especially at this relatively low price point and our customers always tell us they are worth the extra wait.. But we also understand how it feels to be waiting around for it, so we will do our best to minimize the delay while still ensuring you get the very best sword possible.
We will endeavor to keep you updated and plan to send out an email update to batch 37 and 38 customers soon.
In the meantime, if you wish to place an order before the temporary order pause (which will last until we have batch 37 out the door and batch 38 in hand and under control) – with this one week extension, now is your chance.
Thanks all,
– Paul Southren
