As you may have noticed from the Custom Katana Batch Status Page we are running behind on the scheduled delivery of Batch 37 and, by default, also batch 38 by around 3 weeks. This is due to both the nature of custom sword orders and some extra quality control measures we have taken to ensure we maintain the highest possible standard for this SBG flagship product line.
To ensure we do not get too far behind, after batch 40 closes we will be PAUSING taking any new orders until the backlog is under control as a courtesy to our customers who are waiting and to ensure we keep control of the backlog. As such, batch 40, which should not likely be actually effected by the delay – will be extended until midnight Friday the 24th of June.
We thank everyone for their patience – the SBG custom katana is not the fastest turnaround custom sword we have, but the level of quality control we apply to it is unheard of in the industry, especially at this relatively low price point and our customers always tell us they are worth the extra wait.. But we also understand how it feels to be waiting around for it, so we will do our best to minimize the delay while still ensuring you get the very best sword possible.
We will endeavor to keep you updated and plan to send out an email update to batch 37 and 38 customers soon.
In the meantime, if you wish to place an order before the temporary order pause (which will last until we have batch 37 out the door and batch 38 in hand and under control) – with this one week extension, now is your chance.
– Paul Southren
We just closed off on batch 39 of the SBG Custom Katana, due 17th of August – and have opened up Batch 40 accordingly. Batch 37 is now in the final stages of assembly, all the blades have been done and once assembled should ship by the end of the month and start to arrive in Canada for inspection and final shipping in June as scheduled (though I have been told that bad weather in Longquan and across China generally is causing delays with saya drying times on pretty much everything there and at many other forges, though hopefully it will not slow things down too much on batch 37 and batch 38).
You can check the status of the most recent batches here (just updated).
Additionally, because we now have 3 brands of custom katana and each one is similar but ultimately very different, we added a new page to our blog “Custom Katana – Similarities and Differences” here
We just officially closed off batch 38, due 17th of July, and opened up on new commissions for batch 39, due August 17th.
There will still be a couple of days where existing orders can make any last minute changes, so if you placed an order recently and want to make any modifications to the final design of your SBG custom katana, shoot us an email and we will make the changes before all the orders are locked up and sent to the forge.
Talk to you all again soon!
Just a quick update, forging of batch 37 is now well underway and batch 38 will be closing off in the next 48 hours (actually less than this) so if you wanted to get in on this batch, the clock is ticking (literally)..
Just a very quick post – batch 37 has now officially closed and batch 38 just opened.
Right now we are cross checking each order and allowing the most recently submitted orders until Sunday night to make any modifications to their order before we lock them up and send them through to the forge to begin work.
The expected delivery of batch 37 is June 17th and the most recently opened batch, which will run until the 17th of April, is scheduled to arrive on the 17th of July.
Will keep you all updated as we go so talk to you again soon..!