I’m in a good mood because after 2 weeks of trying to get the new shipping module to work in EVERY situation it should I am pleased to say that it is now 100% operational!
Because SBG has several different shipping rates – for example, across the board free shipping in the USA, some free shipping in Canada and some at $30 per sword, and then international shipping from locations in the USA and Canada, the system had a lot of trouble adapting to our unique shipping cost needs.
But now, you don’t even have to think about it – if an item cannot be shipped to your destination, it won’t let you accidently order it and will display a message telling you as such, otherwise – it just calculates the shipping based on where you are and what you are ordering, just the way it SHOULD be (but anyone who has worked with computers for a bit will know getting a computer to do something the way it SHOULD be is like pulling teeth!).
Anyhow, I’m really glad this is working properly now – and none too soon either. Because the other reason I am in a good mood is because batch 19 of the custom Katana is about to open orders within the next 24 hours!
With new options, new tsuba and lots of people waiting in the wings to get their order in, it’s all very exciting – read about it on our dedicated Custom Katana Blog here
Thanks all! As we are really about to go into “custom Katana mode” please be sure to visit the other blog frequently because it is where all of the real action will be over the next couple of weeks or so.
…I’ve been busy adding quite a few options in preparation for batch 19. And I must admit, I am pretty excited by what has just been readied..
First off, the blog itself has been restructured slightly – you can sign up to be notified when there is a new post towards the top, there is a search box to the right which will search through both the site and the store for any SBG custom Katana related questions – the countdown to Batch 19 ticks away at the top of the blog, and quite a few other tweaks of one kind or another (better internal linking, a page with bigger pics of all the components, etc).
But the real meat and potatoes added is a brand new page which lists no fewer than 80 new tsubas that we can source for an additional $20! Check them all out here:
Special Order Tsuba List
If that wasn’t enough, due to frequent requests, we have added two new major options to the extras line up – blade and tsuka extensions! (though not both, as to do so creates a sword that sticks out too much from the others and cannot be batched effectively).
Tsuka’s from 12″ to 14″ long for those with big hands or who just prefer a longer handle, from $20 to $30 extra depending on length.
Blades from 30″ to 33″ long (O-Katana) for an additional $20 per inch added.
You can see both options listed at the bottom of the SBG Katana order page here.
Add all of the available options now together and I really have no idea just how many possible combinations there are! But no doubt about it, Batch 19 has more variety than ever before – I really look foward to seeing the designs people come up with!
Ok, well, that’s enough for now – plenty more behind the scenes preparation that needs to be done over the next 4 and 1/2 days to launch, and still several hundred emails to get around to, so sign up to the blog notifcation list to keep abreast of it all! 🙂
Indeed, to be precise – a date has been set for the opening of batch 19 click on the custom Katana page to see the countdown!
In the meantime I have been updating the SBG custom Katana pages (as it kind of grew ‘organically’ over the years, it had become a bit confusing) and hopefully making some things a bit clearer, as well as providing all the various links (like to this very blog and the FAQ) all in one spot. Was actually quite interesting as I found some bad links and some information I had forgotten I had even put on there (as a webmaster, THAT is definitely a sign that an update is in order if ever there is one! Lol).
Batch 18 – the one sent to the forge on the 25th of November is going out to my agent this week, and as promised here are a few pics from the forge of some random blades! 🙂
Quite a bit of prep work from now, plus batch 18 incoming and I don’t know how many emails to get to (I prefer to deal with SBG custom enquiries shortly before a new batch opens as I want to provide the most up to date information) so if you are waiting on an email from me, please bear with me just a bit longer.
Just a quick note about the newly added shipping module – while I tested it extensively before roll out, a customer recently emailed me to advise that he was having trouble – and it would appear that there is one ordering scenario that it has trouble getting its ‘head’ around.
If you order more than one sword with a different shipping price (for example, a SBG Katana with free shipping and a Cheness iaito with $30 shipping) the system gets confused and doesn’t know which shipping rate to use – and despite spending the better part of a day trying to teach it this simple concept, it still doesn’t ‘get’ it.. (gotta love computers!).
Anyway, sorry about this – but for the time being if you wish to place an order for more than one product with different shipping rates (i.e. the example above of a free shipping offer and a $30 shipping option) please place two seperate orders.. 🙁
Hopefully I should be able to find a better solution to this shortly – as SBG ships from several different warehouses it’s hard to make the software understand when it thinks everything is coming from the one central spot.
We will figure it out (note – the store and site is still working fine, apart from this one scenario. If someone does find something else not adding up right with the shipping though please let me know and we will get it working like it should).
Over the coming weeks and months I will be spending a lot of time updating the store and working on ways to make my customers experiences better.
Two of these changes have been added in the last couple of days – the first one is a much better and more robust shipping module. In the past we had some orders come in for products that cannot be shipped to some countries, or that did not automatically calculate the shipping cost which created a fair amount of extra work and delayed the order. This has since been fixed, and it would seem the new module is doing a great job.
The second update is an ‘out of stock’ notifier so if you click the order button on a sword that is out of stock you get the option to enter your email address and be notified when it comes back in.
Many more changes and updates are on the books – our goal is and has never been to be the biggest store. The store is, after all, just a way to fund the site and SBG community. So competing with normal sword stores is not something that we want to or will do – the more varied the vendors the better for everyone!
Our goal has always been to highlight a few really good swords that are not widely distributed elsewhere – and do it in a way that makes it as easy and informative for the sword buyer as possible.
More coming on this shortly, we have some very exciting months ahead. 🙂
Talk again soon,